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& Cancellation policies
Reservations & Refunds
All rates quoted in Canadian funds unless
noted otherwise. Bookings are based on availability, on a
first come, first served basis. A three-night minimum stay
is required, unless otherwise confirmed in writing.
Exceptions will be made by special arrangement with
Clayoquot Wilderness Resorts & Spa agents and
A deposit representing 50% of the total
cost of booking is due at time of reservation. The balance
is due 60 days prior to arrival and will be processed
automatically on credit card unless alternate arrangements
have been made in advance.
Guests arriving by car should note that
the scheduled water taxi or floatplane (at resort
discretion) departs Tofino Harbour only at specific
times on check-in days, and that they should confirm
departure times with the reservations office at time of
booking. Water taxi or floatplane departure times will
be made available to guests as part of the confirmation
package sent to them in advance of arrival. A $100 per
person fee will be charged if dispatch of a non-scheduled
water taxi is required. Guests arriving from Vancouver via
floatplane will land at the Outpost dock, bypassing Tofino
Cancellation without penalty is permitted
60 days prior to arrival. Deposits on record at that time
will be refunded in full. In cancellation is received within
60 days or less of scheduled arrival, all deposits on record
are 100% non-refundable. Rates are subject to change without
notice, though rates for deposit-paid reservations may not
All-inclusive packages promise world-class
cuisine and premium wines and spirits. Should guests wish to
order from the reserve wine list or enjoy a special select
liquor, a surcharge will appear on their statement.
A singles supplement of $300 per night
applies to reservations requesting single occupancy of rooms
or tents. Supplement surcharges vary by season and occupancy
levels, so please inquire at time of booking.
Clayoquot Wilderness Resorts is not
responsible for extraordinary hotel, food and beverage,
ground transport, or air carrier costs incurred due to
weather-related delays or cancellations, or missed
connecting flights. Travel insurance is recommended.
A certain level of risk is inherent in all
wilderness activities. Please refer to the resorts waiver
document for details.
offer a discounted rate to families traveling with children
12 years of age and under, provided children share
accommodations with parents or guardians.
intimate size and nature of the resorts pose a unique dilemma
when it comes to the inclusion of children. Rather than
designate resort properties adults-only, management opted to
alter the policy regarding families. So, to safeguard the
comfort and happiness of all resort guests, we ask that
children under the age of eight be under the full-time care
of a nanny or other such companion. We also ask that parents
be responsible for the whereabouts and respectful behavior
of all children at all times.
resorts strongly recommends that all guests purchase travel
insurance. A short season prevents the resorts from making
exceptions to the 60 day cancellation policy, so be sure to
consult travel professionals in advance of booking,
regarding trip cancellation insurance.