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Please visit Cerf Island Resort page on our new website by following the link below

http://www.secret-luxury.com/hotels/Cerf-Island-Resort_en.html

 

Booking & Cancellation policy

 

Payment

The base currency is Euro. All prices are quoted in Euro unless otherwise specified. Conversion to other currencies will be made at a standard Cerf Island Resort exchange rate.

Payment terms are as follows :

  • 50% deposit to secure the reservation.

  • Full payment should be received by Cerf Island Resort one month prior to arrival. The reservation may otherwise be lost and cancellation charges will apply.

  • If booking is made less than one month before arrival, full payment is required to secure the reservation.

  • Payment can be made by bank transfer, Visa or MasterCard. Purchases during the stay must be settled upon checkout by cash, Visa or MasterCard.

  • Visa and MasterCard payments are accepted in Euro only. Therefore all payments made by card will be converted at the Cerf Island Resort rate to Euro.

Cancellation policy

There is no refund for under stays cancellation.

Cancellations of reservations must be in writing, by email or fax directly to Cerf Island Resort Reservations Department.

Cerf Island Resort may charge for cancellations and "No Shows" as follows:

  • For the Peak periods:

There is a minimum of 10% of total stay for all cancellations.

80% of total stay for cancellations between 7 and 28 days prior to arrival.

100% of total stay for cancellations made 7 days or less prior to arrival.

100% of total stay for "no shows".

 

  • For Standard periods:

There is a minimum of 10% of total stay for all cancellations.

50% of total stay for cancellations between 10 and 21 days prior to arrival.

80% of total stay for cancellations between 9 and 3 days prior to arrival.

100% of total stay for cancellations made 2 days or less prior to arrival.

100% of total stay for "no shows".

 

 

 

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